CH CH CH CH CH CHANGES…….
INTRODUCTION TO CHANGES:
As mentioned in the first page letter, we have many changes afoot. All changes are driven by our purpose to assist families and their children be safe and secure at the shelter and find permanent housing as quickly as possible. Along the way toward housing and after moving out of the shelter, we continue to assist families to access the resources they need.
Changes based on strengths. First of all, organizational changes cannot be considered unless there is a firm foundation of staff commitment, skill, and professionalism. Those conditions exist now. We need to be forward thinking AND be concerned about the needs of the present. These organizational changes are a reflection of just that-concern about the present needs and plans for the future. Any change must be considered in the light of how it impacts continued and deepened capacity to assist families in crisis. We shine this light on every decision as it is considered and then implemented. To emphasize, these changes reflect a focus on our strengths, not weaknesses.
Changing responsibilities. We’re adopting an organizational structure that has (maybe even more so than before) clearly defined and identified roles and accountabilities. AFTER these are defined the roles and accountabilities are designated to staff. Yes, we each have areas that are ‘ours’ but there is more flexibility of moving tasks to the best possible staff person so that we can be more adaptable to changing circumstances.
Specifically speaking. We no longer have the following positions: Shelter Coordinator, Shelter Director, Case Manager, Family Resource Advocate. We DO have new clearly-defined roles and accountabilities that meet or exceed previous job descriptions’ content. Resident Skills Coordinator now has a focus on shelter resident skills development that yields a clean safe physical environment, a healthy food program and opportunities for skills development beyond the immediate shelter walls. It includes being the point of contact for in-kind donations. Family Transition Specialist weaves and provides consistency throughout the families’ movement from entering the shelter through continued contact after the families move to permanent housing. Family Programs/Services Specialist adds an organizational piece to direct service with families at the shelter. This position has built in accountabilities regarding making sure our systems and processes are standardized to enable us to provide deepened services due to increased unity of purpose, focus and efficiency. Family Housing Advocate. Due to funding changes this position will mainly focus on Rapid Rehousing for families living at the shelter. Children’s Advocate responsibilities remain similar to the past and includes being the point of contact for Interfaith volunteers. Administrative Manager and Executive Director responsibilities are also similar to the past but there is a greatly increased collaboration between what has historically been ‘shelter’ and ‘admin.’ We believe this building of bridges is critical.